Frequently Asked Questions

This can vary depending on the day of your visit and the particular store that you’re visiting. For more information check out our TGI Fridays location page here.

We are always looking for great locations in the UK to open a new restaurant and will be sure to announce any future openings!

TGI Fridays Belfast is not part of the TGI Fridays UK group. For more information, please visit - www.tgifridays.ie

To find your nearest Click & Collect restaurant, click here.

At this moment in time we don't accept dogs inside or outside our restaurant, with the exception of assistance dogs.

For more information, please visit – www.tgifridays.com

The minimum age for children to eat unaccompanied by an Adult is 16, unless otherwise stated by the premises licence.

You can make a booking via our website, via the TGI Fridays Rewards app or over the phone. Locate your nearest restaurant here, or call the store that you are planning to visit (phone numbers found on the location pages).

We recommend booking a table with us in advance for a hassle-free experience, at busy times we may have limited availability. You can book online here.

We ask for card details in order to secure your booking, but no money will be taken from your account as long as you attend the booking or cancel within the 4 hour period.

Yes, you sure can!

This varies between our restaurants due to individual licensing laws, for further information please contact our TGI Fridays store and we’ll be happy to help.

Cancel or amend your reservation here.

Click ‘change or cancel’ existing booking and enter your booking reference which can be found on your booking confirmation email.

Each of our stores has a specific availability so please contact your local store, you can find contact details here or drop us a message here and we will be able to look into your booking enquiry for you.

Our booking system is set up whereby we need a full name, contact phone number and email address. This is so we can contact you regarding your booking should we need to.

Reservation times are set by the restaurant depending on the number of guests in your party. If you feel like you would need more time please speak to our friendly team when arriving at TGI Fridays.

We provide the calorie content of our dishes. We do not currently provide full nutritional content at present. Please be assured that all our dishes are developed and prepared to the highest standards. 

Yes, all of our menus now have the calorie content included for each dish. For more information and to view our menu here.

We have a range of vegan choices and can also make a number of our other dishes to vegan specifications. Check out our vegan menu here.

We have a number of gluten free options on our menu. Our friendly team can go through these in detail with you when you arrive.

You can view our food allergens menu here.

Please note that unfortunately it isn't possible to guarantee that any product is 100% free from any allergen, due to the risk of cross-contamination in our busy kitchens.

At the moment we don't currently offer halal produce in our restaurants.

We do, just inform your server who will be happy to warm your baby food up for you and we have a range of free baby food available in our stores, just check with one of our friendly team when you arrive.

We are always looking to improve our menu with the best of our TGI Fridays Favourites. You never know your old fave may make a reappearance like our tantalising quesadillas! Have a look at our menu and we’re sure you will find a new fave!

Although our kids menu is recommended for our younger guests, there is no age limit set for kids.

We understand how much our TGI Fridays Fans love our Legendary Glaze! Unfortunately, our recipe is top secret and can only be purchased with our meals! However, if you want to buy a jar for yourself, you can get it from our delivery partners by clicking here.

Unfortunately we are unable to cater for allergies on orders placed through Click & Collect as we cannot guarantee their risk from contamination when they leave our restaurant.

There is no minimum spend on our Click & Collect orders.

No, stripes cannot be redeemed on delivery orders or Click & Collect at this time.  You can earn stripes when dining in a TGI Fridays store.

At the moment gift cards can't be used on Click & Collect or delivery orders. Apologies for the inconvenience.

If you’d like to cancel your order and it is more than an hour before your collection time, please contact the TGI Fridays store you have placed your order through quoting your confirmation number which can be found on the confirmation email in the top left-hand corner, starts with a # and is usually 8 digits long. If you would like to cancel an order less than an hour before collection we cannot guarantee we will be able to refund your account.

We're sorry you are missing items from your order. If you can return to the store, the team will be able to assist with your missing items. Alternatively, contact the TGI Fridays store you placed your order with for further support.

When arriving at a TGI Fridays store please speak to a friendly member of our team who will be able to assist you in retrieving your order placed.

Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken. If you wish to cancel an order, please contact the restaurant you placed an order with and they will process this.

A full list is available on our website here.

Some of our delicious food doesn't travel too well. Due to this, a few of our menu options are not available for dine out, but don't worry we've got our most popular dishes available!

We will always try to cater for Birthday parties and group bookings. Please call the phone number of the restaurant location you wish to visit. You can find all phone numbers on the locations page here. 

Of course! We LOVE Birthdays at TGI Fridays! Just let us know either at the point of booking or when you arrive and our team will celebrate with you!

Of course! You can bring your own birthday cake if you wish or if you want to save it for celebrations at home we will provide a slice of birthday cake for the person celebrating and sing a super happy birthday song to the person celebrating their special day. For more information on Birthdays please visit our Birthday Celebration page.

Yes, we have wheelchair access in our stores, however there may be areas within the restaurant that may not be accessible.

We cater for all guests who have a range of mobility, however there may be areas within the restaurant that may not be accessible to all guests.

We allow guests to bring pushchairs into our stores, we do ask that you put this in your booking comments to ensure that we have suitable space near your table.

We welcome working dogs into our store and relevant documentation may be required upon arrival. If you are making a booking ahead of your visit, please include this information in the comments on your booking.

TGI Fridays is all about the atmosphere so we do have music in our stores and can never anticipate how many people will be visiting us at one time. If you can let us know at the time of your booking then our team will do everything they can to sit you in a quieter part of the restaurant where possible.

Bottomless brunch is available all day, every day!

Our bottomless brunch bookings are for 2 hours, you can enjoy as many bottomless drinks as you would like within this time.

There is no maximum amount of guests that can be in one party but this is dependent on restaurant availability. The minimum number of guests to enjoy our bottomless is two.

Yes, of course! Please speak to a manager on duty whilst at the restaurant to discuss your allergy requirements.

Indeed! This comes at an additional cost and all guests would need to upgrade in order to enjoy bottomless cocktails. Please ask our friendly staff about upgrading when you arrive.

We have a Bottoms up Brunch in Scotland where guests can enjoy a platter for two and 4 drinks of either prosecco, TGI Fridays American Pilsner, Orange juice, less than 0.5% ABV Clean Co. gin & tonic, for £29.95 per person.

The 2 hour table time starts from the time of your booking so if you are running late this will limit your time at the table.

Yes – let’s make it a date! Bookings must be made 14 days in advance by booking online or contacting your nearest TGI Fridays.

Sorry, due to the nature of the event, guests must be over the age of 18 years to attend. Please note, proof of id may be required.

£35 per person which is payable in full at the time of booking. Bookings must have a minimum of 6 guests and the maximum number of guests varies depending on location.

If you would like to book for a larger group of people than the website will allow, please email [email protected] requesting a larger party for a Cocktail Masterclass, along with details of your booking, including the number of people, the date and the restaurant location you wish to book for.

Booking times vary by location and the last booking of the day will be 2 hours prior to the bar closing. Contact your nearest TGI Fridays for more information.

You can find out all the dishes and drinks available to choose from by clicking on our menu above. Please note, drinks and dishes cannot be swapped or substituted.

Masterclasses will be held in TGI Fridays restaurants throughout England, Wales and Scotland. Depending on your chosen location masterclasses will take place at your own VIP table or at the bar.

Sorry, the party waits for no one! Unfortunately, we can’t extend your TGI Fridays Cocktail Masterclass for any late comers.

Surely not?
You will receive a full refund provided you cancel within a minimum of 14 days' of your booking date. If you need to amend your booking 14 days' notice is also required.

Unfortunately, this is only available in TGI Fridays restaurants in England, Wales and Scotland for now but why not follow us on social for updates!

We’re excited you’re considering signing up to the TGI Fridays app, click here for a taste of what's waiting for you.

Please reach out to our friendly TGI Fridays support team here and we’ll be sure to assist you with adding your stripes to your account.

If you're signed up to our TGI Fridays Reward app, you should receive your exclusive birthday offer to your account 7 days before your birthday. If you need further assistance visit the ‘help’ section within the app.

If you're signed up to our TGI Fridays Reward app you’ll be able to redeem your stripes or use your reward in one single transaction during a dine – in visit, both cannot be used together.

If you're signed up to our TGI Fridays Reward app, yes, you can use as many stripes as you would like or earned.

You are able to use stripes with selected TGI Fridays promotions. Please see our Terms & Conditions here.

Stripes earned are valid for 365 days from the day they were earned before expiring. If you need further assistance visit the ‘help’ section within the app.

We’re sorry you’re not able to log in, please reach out to us by here and we’ll support further.

It's great to hear you want to join the TGI Fridays family! Check out our latest vacancies here.

Be the first to know of any exclusive offers we have coming up by joining our mailing list here. We also have lots of offers & rewards on our app!

We accept discount through Unidays only at the moment, please check their website for more information. Why not download the TGI Fridays Rewards app to unlock exclusive rewards, and to start earning stripes every time you visit?